Privacy Policy

1. Overview & Information We Collect

Bhilwara Properties ("we," "our," or "us") operates the portal located at bhilwaraproperties.co.in. We are committed to protecting the privacy and personal data of travelers, property hosts, and visitors.

When you browse, inquire, or book a farmhouse or villa on our platform, we may collect:

• Contact Information: Full name, email address, and phone number when submitting booking enquiries or registering an account.
• Reservation Details: Check-in and check-out dates, guest count, party/event requirements, and transaction identifiers.
• Host Property Information: Property location, amenities, photographs, and identity verification documents.
• Technical Data: Browser type, device IP address, and interaction data collected anonymously to improve site performance and search relevance.

2. How We Use Your Data

We use your information exclusively for legitimate hospitality operations, specifically to:

• Transmit your stay enquiries directly to verified farmhouse owners and on-site caretakers.
• Process deposit holds and booking verifications through secure payment gateways (e.g., Razorpay).
• Send critical booking confirmation alerts and emergency contact details via SMS or WhatsApp.
• Prevent fraudulent listings, double-bookings, and unauthorized platform access.
• Comply with applicable local tourism and safety regulations in Rajasthan, India.

3. Data Protection & Sharing

We do not sell, rent, or trade your personal information to third-party advertisers. Your information is shared only with:

• Confirmed Stay Hosts: To coordinate check-in timings, key handovers, and guest registration.
• Payment Processors: PCI-DSS compliant gateways like Razorpay to securely execute transactions. We do not store card numbers or banking passwords on our servers.
• Legal Authorities: When strictly required by law or local law enforcement.

4. Cookies & Analytics

We utilize minimal cookies and anonymous analytics (such as Google Analytics and Microsoft Clarity) to analyze site speed, resolve navigation bottlenecks, and improve search ergonomics. You can adjust your browser settings to decline cookies at any time.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request data correction or deletion, please contact our support desk: